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BEE 003 Solved Assignment 2022-23


BEE 003 Solved Assignment 2022-23


BEE 003 Solved Assignment 2022-23 : All assignments are in PDF format which would be send on email/WhatsApp (9958676204) just after payment.

Course Code: BEE 003

Maximum Marks: 100

Weightage : 30%

Note: All questions are compulsory and carry equal marks.

Q.1 (a) In the context of your own organization, analyse statement ‘Customer relationship management has become an important area for public utilities’.

(b) What do you understand by Supply Chain Management?

Q.2 (a) Why is effective communication important to the managers?

(b) Discuss the reliable methods of communication.

Q.3 (a) Describe Performance Management System with the help of example.

(b) How can a utility implement Franchisee scheme to increase revenue collection and provide better customer care?

Q.4 (a) Explain turnkey contracts in power distribution. Make comparative statement of benefits of turnkey contracts vis-à-vis unit rate contracts.

(b) Distinguish between fixed assets and current assets.

Q.5 (a) Explain the importance of customer satisfaction survey and explain how it is conducted.

(b) Explain the basic process of communication. What purposes are served through vertical communication?

Q.6 (a) What do you understand by the cost-volume-profit analysis.

(b) Explain the process of DPR preparation.

Q.7 (a) Discuss the models of conflict process with examples.

(b) Explain the various methods of resolving conflicts in an organization.

Q.8 (a) Discuss the important factors for motivating employees in an organization.

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(b) In your opinion, what should the role of a change leader be in facilitating the changes being brought about due to the power distribution reforms?

Q. 9 (a) Define the objective of budgeting and budgetary control.

(b) Describe different method of costing.

Q.10 (a) Explain the difference between Trial Balance and Balance Sheet.

(b) What is meant by ‘Operating Leverage’ and ‘Financial Leverage’?

BEE 003 Solved Assignment 2022-23 : All assignments are in PDF format which would be send on email/WhatsApp (9958676204) just after payment.


Dear Learner,

You have to submit one assignment in each course, i.e. BEE 003. All these are Tutor Marked Assignments (TMAs). Before attempting the assignments, please read the instructions provided in the Programme Guide carefully.

Kindly note, you have to submit these assignments to the Coordinator of your Study Centre within the stipulated time for being eligible to appear in the term-end examination. You must mention your Enrolment Number, Name, Address, Assignment Code and Study Centre Code on the first page of the assignment. You must obtain a receipt from the Study Centre for the assignments submitted and retain it. Keep photocopies of the assignments with you.

After evaluation, the assignments have to be returned to you by the Study Centre. Please insist on this and keep a record with you. The marks obtained by you will be sent by the Study Centre to the Student Evaluation Division at IGNOU, New Delhi.

Guidelines for Doing Assignments

There are five questions in each assignment, all carry equal marks. Attempt all the questions in not more than 500 words (each). You will find it useful to keep the following points in mind:

Planning: Read the assignments carefully. Go through the units on which they are based, make some points regarding each question and then rearrange them in a logical order

Organization and Presentation: Be analytical in your selection of the information for your answer. Give adequate attention to the introduction and the conclusion. Make sure that your answer is logical and coherent; has a proper flow of information.

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